Business Improvement District
Funded by town centre businesses,
working for town centre businesses.
The Business Improvement District is a defined area of Royal Tunbridge Wells town centre. Businesses within this footprint contribute an annual levy based on the rateable value of the premises. RTW Together manages these funds to carry out improvement activities, marketing and events to improve trading conditions within the town centre.
A board of voluntary Directors oversee the work of the BID team. The board is comprised of business representatives who fairly represent various sectors across the town centre.
The BID was formed in 2019 after a yes! vote from local businesses and stands to run until 2024.
RETAIL • HOSPITALITY • CORPORATE • SERVICE • LEISURE
THE BID AREA
ALBERT STREET ● BEDFORD TERRACE ● BEECH STREET ● BELGRAVE ROAD ● BELGROVE ● BERKELEY ROAD ● BEULAH ROAD ● BISHOPS DOWN ● BISHOPS DOWN ROAD ● BOYNE PARK ● BROAD OAK CLOSE ● BROADWATER LANE ● BROADWATER RISE ● CADOGAN GARDENS ● CALVERLEY PARK ● CALVERLEY PARK CRESCENT ● CALVERLEY ROAD ● CALVERLEY STREET ● CAMDEN ROAD ● CASTLE ROAD ● CASTLE STREET ● CHAPEL PLACE ● CHRISTCHURCH AVENUE ● CHURCH ROAD ● CIVIC WAY ● CLANRICARDE GARDENS ● CLANRICARDE ROAD ● CLARENCE ROAD ● CLARENCE ROW ● COACH AND HORSES PASSAGE ● COMMERCIAL ROAD ● CRESCENT ROAD ● CULVERDEN STREET ● CUMBERLAND GARDENS ● CUMBERLAND WALK ● CUMBERLAND YARD ● DALE STREET ● DUDLEY ROAD ● EDEN ROAD ● ERIDGE ROAD ● FIR TREE ROAD ● FOOTPATH FROM VICTORIA ROAD TO END OF ALBERT STREET ● FRANT ROAD ● FROG LANE ● GARDEN ROAD ● GARDEN STREET ● GOODS STATION ROAD ● GROSVENOR PARK ● GROSVENOR ROAD ● GROSVENOR ROAD PASSAGEWAY ● GROSVENOR WALK ● GROVE AVENUE ● GROVE HILL ROAD ● GROVER STREET ● HANOVER ROAD ● HIGH STREET ● HILL STREET ● HOWARD GARDENS ● HUNGERSHALL PARK ● HURSTWOOD LANE ● INNER LONDON ROAD ● KING CHARLES SQUARE ● KIRKDALE ROAD ● LANGTON ROAD ● LANSDOWNE ROAD ● LANTHORNE MEWS ● LIME HILL ROAD ● LINDEN CLOSE ● LINDEN GARDENS ● LINDEN PARK ROAD ● LITTLE MOUNT SION ● LONDON ROAD ● LONSDALE GARDENS ● MAJOR YORKS ROAD ● MANOR PARK● MARKET STREET ● MEADOW ROAD ● MERCER STREET ● MOLYNEUX PARK GARDENS ● MOLYNEUX PARK ROAD ● MONSON ROAD ● MONSON WAY ● MONTACUTE GARDENS ● MONTACUTE ROAD ● MOUNT EDGECOMBE ROAD ● MOUNT EPHRAIM ● MOUNT EPHRAIM ROAD ● MOUNT PLEASANT AVENUE ● MOUNT PLEASANT ROAD ● MOUNT SION ● MOUNTFIELD GARDENS ● MOUNTFIELD ROAD ● NEVILL PARK ● NEVILL STREET ● NEVILL TERRACE ● NEWTON ROAD ● NORMAN ROAD ● ROCK VILLA ROAD ● ROSEHILL WALK ● ROYAL CHASE ● ROYAL VICTORIA PLACE ● SHOWFIELDS ROAD ● SOMERVILLE GARDENS ● SOUTH GROVE ● ST JAMES ROAD ● STATION APPROACH ● STONE STREET ● SUSSEX MEWS ● SUTHERLAND ROAD ● THE COMMON ● THE PANTILES ● TUNNEL ROAD ● TWINING CLOSE ● UNDERWOOD RISE ● UPPER GROSVENOR ROAD ● VALE AVENUE ● VALE ROAD ● VICTORIA ROAD ● WARWICK PARK ● WARWICK ROAD ● WHITE BEAR PASSAGE ● WOOD STREET ● YORK ROAD
Supplying Christmas lights for Tunbridge Wells town centre
Marketing businesses for free by producing town centre magazine, promotional videos and running campaigns across social media
Financially supporting events which benefit the town centre, through event grants
Organising events and activities to increase footfall
Promoting the town centre through press coverage and advertising
Producing tourist materials and guides
Providing free training for town centre workers
Street scene improvements such as floral planters
Representing the interests of businesses to local authorities
THE BID DO?
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Join the team
RTW Together are currently recruiting for the following vacancies:-
Creative Tunbridge Wells (CTW) Programme Manager
The deadline for this role has passed and the role is currently being
Board of Directors
Our Board consists of key business leaders in the town, from areas such as retail, hospitality, culture and legal. Tunbridge Wells Borough Council are represented by an elected member, with a senior Council officer also attending meetings in an observational role. All board members offer oversight and support on a voluntary, unpaid basis.
For information on applying to become a board member, visit our get involved page.
Owner, Fuggles Beer Cafe
Cllr Justine Rutland
TWBC APPOINTED BOARD MEMBER
Director, The Forum
Owner, Whirligig Toys
Jeremy's Home Stores
Is my business part of the BID?If your business is situated in Royal Tunbridge Wells town centre, you may be located in the BID area. You can find a map of the BID footprint, and a list of included streets, at www.rtwtogether.com/about If you are part of the Business Improvement District, your business pays an annual levy to fund our work.
Can I influence the work the BID carries out?Yes, absolutely. Levy payers are actively encouraged to engage with the BID, provide feedback and suggestions and get involved in our projects and plans. You can do this through direct contact with the BID Director, joining our Whatsapp group chat for town centre businesses, attending our informal monthly BID Breakfast online meetings, attending our AGM, or applying to become a board member. Find out more on our contact page, and 'ways to get involved'.
Can the BID help promote my business?Yes, certainly. RTW Together offers free promotion for levy paying businesses within the town centre, across our social media platforms, town centre magazine (in print and online), in promotional videos, and in any external media coverage and advertising campaigns. To find out what marketing opportunities we currently have available, contact email@example.com, follow and get in touch on Instagram and Twitter, @rtwtogether, or join our Whatsapp group for town centre businesses by contacting: 07808646758
Is the BID part of the Council?No, the BID is not a department of, nor managed or operated by the Council. Whilst we work closely with local authorities and partner organisations such as KCC, TWBC, Safe Town Partnership and Kent Police, the RTW Together Business Improvement District is an independent body, representing businesses in the town centre. The BID is non-political. The Business Improvement District delivers projects and services in addition to those already provided by Tunbridge Wells Borough Council - it does not carry out those which fall to the remit of TWBC or KCC. A representative of TWBC sits upon the board of RTW Together, alongside a senior officer who attends in an observational role.
Is the BID levy payment mandatory?Yes. Businesses receive an annual levy bill, from 2019 to 2024 - this payment is mandatory. There is no way to opt out of the Business Improvement District. The levy is collected on behalf of RTW Together by Tunbridge Wells Borough Council.
Are there other BIDs?Yes, there are over 200 Business Improvement Districts across the country. Kent has two other BIDs, in Canterbury and Maidstone. RTW Together is a member of British BIDs.
ANNUAL REPORT 20-21
ANNUAL REPORT 19-20
MID-YEAR REPORT 2019
& APPLICATION FORMS
RECENT BOARD MEETING MINUTES
"The BID has been a breath of fresh air in a town in need of a boost - to have a contact who passionately cares about our business as well as we do is vital. The BID have made each business feel important and acknowledged our contribution to the town."
STORM, DENNY'S PLACE BARBERS